ViTelecom Satellite Broadband

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ViTelecom Satellite Broadband
Broadband where you need it, when you need it!

Rent & Return Kits
(R&R)

from £25.00/mo

Choose your monthly airtime / data package
Full maintenance cover for the duration of your service
Discounted installation fees
No service call or equipment replacement charges
Free VoIP phone & licence on 12 month contracts
Download speeds up to 50Mbps
Includes Static IP

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Outright Purchase Kits
(OP)

£400.00

Choose your monthly airtime / data package
24 months warranty on parts & equipment
Airtime on 30 day rolling contract
Pause your airtime when you need to
You own the kit & equipment
Download speeds up to 50Mbps
Includes Static IP

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Rent to Own Kits
(R2O)

from £17.81/mo

Choose your monthly airtime / data package
24 months warranty on parts & equipment
12 or 24 month payment plan
Pause your airtime when you need to
You own the kit & equipment at the end of installments
Download speeds up to 50Mbps
Includes Static IP

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General Questions

How long will it take for my service to be up and running?

If you have purchased an OP or R2O kit and have booked installation with this, it will usually be completed within 7 working days or faster.
If you have ordered an R&R kit, then installation is usually completed within 5 working days.
I both cases, once installed the service will be working and usable, by the time the engineer leaves your property.
Where can the Dish be installed?

The dish can be installed anywhere on your property providing it has a clear line of sight (LOS). This means there are no trees, tall buildings or any other structures blocking the signal and it is within 30-40 meters of the modem or router.
Can I install the kit myself?

If you have purchased an OP or R2O kit, you are able to install it yourself. The warranty provided will have limitations as we would not be able to guarantee the install quality.

If you have taken an R&R kit, then you will have to pay for installation. This is provided at a discounted rate but customers are not permitted to install R&R kits themselves as these kits are owned and maintained by ViTelecom.
Can I buy the kit with no Airtime?

Yes, you can purchase an OP or R2O kit with no airtime. Your modem or router would only work with our service or any other supplier in our group but we would not be able to advise which supplier would be in the same operator group as us.

R&R kits cannot be hired without airtime.
Can I use Satellite Broadband for online gaming?

You can but it would be a poor experience for time critical actions. The latency with satellite broadband systems is very high making it a poor choice for online gaming

If you are stuggling to find a service that works well for you, then gives us a call and we will look through which service will work best for your requirements.
What sort of speeds will I get?

Standard kits can provide speeds of up to 30Mbps with average speeds after installation being around 18 - 25Mbps. Upload speeds with these kits are up to 6Mbps

Pro kits can provide speeds of up to 50Mbps with average speeds being between 35 & 46Mbps. Upload speeds are up to 10Mbps.